Shipping Information
AN IMPORTANT SHIPPING UPDATE
Over the last few days, our warehouse has experienced a technological setback causing a delay in shipping your order. We expect normal processing to resume within the next few days. Shipping your order is our top priority and you will receive a tracking update once it ships in 5-7 business days!
We sincerely appreciate your patience and please reach out to our Customer Service team with any questions at support@spartina449.com or 843 681 8860.
AN IMPORTANT RETURNS UPDATE
Items that have been marked as ‘FINAL SALE’ on your email order confirmation and are NOT eligible to be returned. If your order has not been marked as ‘FINAL SALE’ on your email order confirmation and is eligible to be returned, please contact our customer service team at support@spartina449.com or call us at 843-681-8860.
Shipping Methods & Cost
FREE STANDARD U.S. SHIPPING
On orders of $150 or more to addresses in the contiguous United States only (48 states; does not include Alaska & Hawaii).
Orders are processed Monday through Friday pending availability. Orders placed after 12 p.m. EST on Friday will begin processing the following Monday. Please note, estimated delivery time does not include processing time or weekends and holidays.
Shipping times within the continental U.S:
|
STANDARD SHIPPING
7-10 business days |
$9.95 |
|
EXPEDITED SHIPPING
2 business days |
Not Available |
|
OVERNIGHT SHIPPING
1 business day |
Not Available |
Shipping Rules & Restrictions
Spartina 449 ships to complete street addresses only and cannot deliver to a Post Office Box.
International orders are shipped via USPS and are delivered Monday through Friday, excluding major holidays. International orders are subject to the limitations of US Customs and the Customs department of the country to which you are shipping. From time to time, delays can occur en route through Customs; therefore Spartina 449 cannot guarantee delivery times to foreign addresses.
Orders shipping to an APO/FPO military address may only be shipped via USPS Standard and cannot be expedited. Please allow 5-7 business days for the product to arrive at the U.S. military post office box. We cannot guarantee delivery times after the order is delivered to the military post office box.
All expedited orders require a correct street address in order for delivery to be made on time. We cannot ship to Post Office Boxes.
Spartina449 will charge your credit card upon placement of your order. In the case we are unable to ship an item within the order, the item will be cancelled and a refund will be issued.
Tracking Your Order
Orders are processed Monday through Friday, pending availability. Orders placed after 12 p.m. EST on Friday will begin processing the following Monday. Please note, estimated delivery time does not include processing time or weekends and holidays.
Tracking numbers are assigned to packages when they are shipped from our distribution center, and we will email you a shipment confirmation with tracking information as soon as your order ships.
Tracking availability may vary depending on the shipping method selected during checkout and the carrier that is delivering your order.
There are several way to check the status of your order:
CHECK YOUR EMAIL
The email address you provided during checkout allows us to send you information about the status of your order.
VISIT THE WEBSITE
Log into your Spartina449.com account and click My Orders to view order history, tracking information and information about past orders at Spartina449.com, 24 hours a day.
CONTACT US
If you still have questions about your order, contact Customer Service at (843) 681-8860 during normal business hours.
The status of your order is supplied by Spartina449.com and applies to your order between the time you place it and the time it ships out of Distribution Center. Once your order leaves our Distribution Center, it is handled by a carrier that may provide tracking information until your order is delivered. If available, the tracking information is accessible through My Account > Order History.